Welcome to Creative CAD. This Refund and Returns Policy explains the terms and conditions regarding cancellations, refund requests and course registration fees paid through our website or other authorised payment methods.
By registering for a course or making a payment to Creative CAD, you acknowledge that you have read and understood this policy.
Students may pay course fees or registration fees for CAD, BIM and other training programs offered by Creative CAD.
Before making a payment, students are encouraged to confirm the course details, syllabus, duration, fees, batch schedule and other relevant information with our team.
Please retain your payment receipt or transaction reference for future communication regarding your registration.
Students who wish to cancel their course registration should contact Creative CAD through the official contact details provided on our website.
Cancellation requests should include the student’s name, registered phone number, course name and payment reference.
The eligibility for a refund will depend on the timing of the cancellation request, the nature of the course, the services already provided and the applicable terms communicated to the student before payment.
Refund requests will be reviewed on a case-by-case basis in accordance with the applicable course terms and consumer protection laws.
Factors that may be considered include:
Whether the training program has commenced.
Whether training sessions, course materials or other services have already been provided.
Whether the course has been cancelled by Creative CAD.
Whether duplicate or excess payments have been made.
Any specific refund terms communicated and accepted at the time of registration.
Where Creative CAD cancels a course or is unable to provide the agreed training, eligible students will be informed of the available refund or alternative arrangements, subject to applicable law.
Any fees described as non-refundable must be clearly communicated to students before payment and must comply with applicable law.
Nothing in this policy is intended to exclude any refund, remedy or consumer right that cannot legally be waived.
If you believe you have made a duplicate payment or paid an incorrect amount, please contact us with your transaction reference, payment date and proof of payment.
After verification, eligible duplicate or excess payments will be processed for refund through the appropriate payment method.
Once a refund has been approved, Creative CAD will initiate the refund through the original payment method or another mutually agreed lawful method, as applicable.
The time taken for the amount to appear in your account may depend on the bank, card issuer, payment provider or other financial institution.
We will communicate any relevant refund status or additional information where necessary.
Students who wish to change their batch or transfer to another course should contact our team before the requested change.
Such requests will be considered based on batch availability, course requirements and the terms communicated at registration.
A batch change or course transfer does not automatically qualify for a refund unless applicable terms or law provide otherwise.
To request a cancellation or refund, please contact Creative CAD and provide the following details:
Full name.
Registered phone number or email address.
Course name.
Payment date and amount.
Transaction ID or payment reference.
Reason for the refund request.
Creative CAD may update this Refund and Returns Policy to reflect changes in its services, payment procedures or applicable legal requirements.
The latest version will be published on this page with an updated revision date. Any terms applicable to an existing registration will be handled in accordance with the agreed terms and applicable law.
For questions about course cancellations, payment issues or refund requests, please contact:
Creative CAD
Website: https://creativecad.in/
Phone: 8121066436
Address: Please refer to the Contact Us page on our website for the current business address.
Please include your course name and payment reference when contacting us so that our team can review your request efficiently.
